Webserver
Mailing Policies & Limits
Limits
There is a 200 hourly POP email limit per domain. This limit
is also applied towards mailman. If you send over this amount
in any hour most of the e-mails will bounce back with a
undeliverable error. Many of our servers have a 60 POP checks
per hour limit per email address. If you go over this you're
likely to get a wrong password error message saying login
incorrect. Just wait an hour and it will automatically unlock
you.
To prevent
this from happening again make sure to disable auto checking
or at least set it to something higher such as 10 minutes.
Any mailing list larger than 5,000 will require a semi dedicated
or dedicated hosting solution from us.
Note:
Dividing one large list into smaller lists to get below
this limit is not allowed.
1.) Anytime you're sending a message no matter how large
your e-mail list is you must throttle it. We recommend you
throttle it to at the very least sending 1 email every 6
seconds. If the mailing list software you're using does
not allow you to throttle you must switch to something else.
We recommend phplist which can be found in your control
panel under fantastico. If you do not throttle and you try
sending let's say 500 emails the server will try sending
all 500 in 1 second which is not possible This will cause
the server load to go very high and for the entire server
to be sluggish until this process is completed. It is our
job to keep the server up and running without being sluggish.
Anyone who causes the servers load to go high will be suspended
and the process will be terminated. If you choose not to
throttle you will most likely be suspended for crashing
the server.
2.) Any mailing list over 900 emails is only allowed to
be sent to during off-peak times to prevent high server
loads. Off peak times qualify as all day Saturday and Sunday,
and 1am - 8 am eastern time M-F.
3.) You are not allowed to mail to a mailing list you were
given or purchased. This is spamming because they never
agreed to you personally sending them mail. We do not care
and how you justify it; this is spam and will result in
termination of the offending account.
4.) Any unsolicited e-mail being sent will result in termination
of the offending account. We take a zero tolerance stance
against sending of unsolicited e-mail.
5.) Any mailling list MUST comply with all guidelines set
forth by the United States. These can be found at: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm
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